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"We have always received very favourable comments regarding the quality of their workmanship, friendly manner and positive attitude".  Mike Rivers, Manager of Harveys Furnishings, Tunbridge Wells. (National Furniture Retailer).

 


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the furniture ombudsman
 

Retail Manager: Mike Rivers, Harveys Furniture Store (Tunbridge Wells, Kent)

We have used the Flat Pack Construction Company for approximately 5 years and have used their services for in-store assembly work of wardrobe systems and also to help resolve a variety of complaints requiring skill and expertise.

We have always received very favourable comments regarding the quality of their workmanship and friendly manner and positive attitude.

Obviously, we would have no hesitation in recommending their assembly services..

Client: Simone Robinson (High Wycombe)

I just wanted to say a big thank you!  I used to dread trying to put together flat pack furniture (especially when the wording was ‘quick, easily assembly’) Never true in my experience!!  I found your company online and the service was amazing.  I called to enquire at about 9.30 and by 11.30 one of your guys had arrived!  All done quickly, efficiently and the price was fantastic.  I shall never mind buying anything flat pack again as I know you are only a phone call away.  I shall recommend you to EVERYONE!  Thanks again.

 

Client: Liz Manning (Bristol and Eastbourne)

Having experienced the services of this company in two areas of the Country (Bristol and Eastbourne) I have no hesitation in recommending them. They do a great job at a fair price. Will I use them again? Yes definately!

Client: Mrs Dickie (Maernskirk, Scotland)

Fabulous service from Andy, he arrived to assemble our Aspace furniture which I might add had no instructions, after calling Aspace they emailed over the instructions but they were for a wardrobe not bunk-bed; Andy was fantastic and managed to assemble the furniture using the pictures in the brochure. He is a credit to your company and you are lucky to have such a competent, hard-working, polite employee.

Client: Charlotte Parry (Southfields, London)

Amazing service and really quick too. Your fitter was really friendly and so quick that I will never bother trying to assemble something myself again! Will definitely recommend you to my friends. Thanks again

Client: Mr Murray (Oldham, Manchester)

Very well done. Lovely chap to! 

 Client: Mrs M. Cameron (Edinburgh, Scotland)

I would like to thank you very much for your help last week.  I was thrilled that your assembler was able to get to my home so quickly and get the flat packed chest of drawers assembled so it was done and dusted with no hassle.  Wonderful that you charge by the half hour too at such reasonable rates.

Client: Mrs Cowen (Dorchester, Dorset)

Everything looks great - thank goodness we found you! Otherwise I think my husband would still be sat looking at the flat pack boxes covering the floor!

A million thanks to you and your assemblers.

Client: Mr L. Walker (Beckenham, Kent)

I am only to pleased to be associated with your firm, confirming your work for me in March 2004 when you did a major refit for my then new home. The work was done in a business like fashion and to an excellent standard. Your assemblers were even willing to come back to finish a job which did not have all it's components. I wish your firm all the very best for the future.

Client: L. Irving (Dulwich, London)

I would just like to say thanks for your sterling efforts last Friday - I'm very pleased with the results!  I'll be in touch soon about the kitchen cupboards and any other projects I start after I complete painting my new Jali Cupboards and Bookcases.

Thanks again.

Client: Allanah O'Brien (Strabane, Northern Ireland)

Very helpful service. Thank you.

Client: Mr Parry (Wimbledon, London)

Can I just say a big thank you to your fitters for putting up the furniture at my house in Wimbledon. They did a great job, were really friendly and helpful and I will definately use your guys again. Thanks

 

Client: Mrs Pearn (Perranporth, Cornwall) 

Thanks for organising someone to come and do our flat packs yesterday; the fitter that showed up was fast and efficient and completed everything within 4 hours!  Your help is much appreciated. 

It is so nice to have everything done!

 

Client: Mrs Glynn (Bolton, Lancashire)

Superb Service. Tidy and excellent workmanship. Highly recommended.

 

Client: Mrs Simpson (Newport, South Wales) 

Very Pleased. Brill Job!!!.

 

Client: Ms Newey (Redhill, Surrey) 

Just to say thank-you for finishing my wardrobe last night. It was so good to be able to say my room is finished!

I did appreciate you doing this work out of hours and saving me losing time off work.

Once again thanks for a really clean tidy professional job, I would be happy to recommend your company.

 

Client: Mr Loughran (Scunthorpe) 

Great Job! 

Client: Phil Grainger (Tunbridge Wells)  

Just wanted to say thank you for the assembly of the Furniture Village double wardrobe by your fitter - done very quickly and efficiently. It might be worth seeing if Furniture Village will recommend you as the company they are currently recommending were very slow to respond to my enquiry. 

Thanks again 

Best wishes  

Client: Ahmed Arshid (Gwent)  

Verty satisfied by the services these gentlemen have give me and explained everything to me. I need to ring the retailer about a damaged part. I will make arrangements in due course for the to return and fit damaged part. I hope retailer reimburse me to cover the fitters return.  

Client: Mr Dowman (Scunthorpe)  

Excellent job and very well done, would definately use again. 

 

Client: Mrs Drumm (York)  

Excellent job - Pleasant person! Thank you. 

Client: Helen Donovan (Evesham, Worcester)  

Re David Cooper who assembled my wardrobe for me on Tuesday (St Margarets Road, Evesham) - Kane booked the job for me.

I cannot tell you how pleased I am with the job. Perfectly put together, a brilliant, undamaged wardrobe!! David was brilliant, very polite and first rate.

I will be recommending your company as it was money well spent! 

Client: Pat Allen (Andover)  

Thank You so much for your understanding & help,if all employees and companies were like yours the world would be a much better place ,
yours very greatfully.

Client: Margaret Anderson (Basingstoke)


Mr Williams did a great job on assembling my bookcase.  Thank you so much for all you help, I will definitely recommend your company to anyone who needs assistance.

Thank you.

Best wishes

Client: Mrs Howcroft (Leeds)

I would like to send this email to say thankyou very much for your excellent customer service and for sorting our problems out quickly and efficiently. You dealt with our situation extremly well and because of this i would definatly reccomend your company. 

Thank you.

Best wishes

 

Client: Mrs Edwards (Tonbridge, Kent)

Andrew did a brilliant job for us - very pleased indeed. Thank you!

 

Client: Mrs Laarhoven (London)

A belated thank you for all your help. Alan was great and I would definitely recommend him to my friends! The bed looks more sturdy now and my daughter is happy to have her room back! Thank you also for the casters which I received on Thursday.

Best wishes & a Happy Easter,

 

Client: Mrs Aitken (Boram Wood, Hertfordshire)

thk you my assembly has been done today excellent service,fitter very tidy will def use FPCC again!

Client: Mr Hague (Glasgow)  

Excellent work - am delighted. Thank you.

Client: Mrs Mayne (Carlton, North Humberside)  

Assembly service excellent. Thanks for sorting out so quickly.

Client: Mr Wilson (Coventry)  

Good job!!

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